At DOYLE optométristes & opticiens, we understand the importance of the privacy of your personal information. We have established policies and procedures to ensure that the personal information you provide us, in our online or in-store exchanges, are kept with the utmost care.
By creating an account in the MY FILE section, you accept that doyle.ca collects and saves the data provided. This data may be used to update your optometric file in the store or to customize your online purchases at doyle.ca or at one of our DOYLE optométristes & opticiens stores. By using our site, you undertake to provide true, up-to-date and complete personal information. Otherwise, we may suspend or close your account.
PRIVACY PROTECTION
In no case will we sell, lease or publish your personal information. We retain it to facilitate your online orders or to give you the benefit of promotional offers that meet your needs. Your data is strictly confidential. You may unsubscribe from our mailing lists at any time.
GENERAL CONDITIONS
Benefit from all the freedom of the Web and all the attention of a true professional. Since eye health is a priority, our online shopping policies respect the regulatory requirements to offer you products in full compliance. By shopping at doyle.ca, you have the certainty that all our products are authentic and sold by professional opticians and optometrists. Our Web customers benefit from the same privileges as in-store customers. They can also visit the store for adjustment or repair of products purchased online.
This site is administered by Gestion Luc Doyle inc. (GLD), a company incorporated under the laws of the Province of Québec, with the goal of offering an online shopping experience and after sale service 24 hours a day, 7 days a week. These general conditions are applicable to all transactions between you and GLD. If you refuse these general conditions, GLD may not complete your request in any case. The general conditions may be changed without notice (…), so we invite you to consult this page regularly.
CONDITIONS REGARDING THE SALE OF PRESCRIPTION PRODUCTS
FRAMES AND SUNGLASSES
Since they have no direct serious impact on eye health, online sales of frames and sunglasses do not require any approval by one of our professionals.
OPHTHALMIC LENSES
The doyle.ca site sells certain types of ophthalmic lenses directly online, when the parameters allow. It is up to one of our professionals (…) to evaluate whether the order and the customer’s file are complete enough to approve the transaction, in compliance with the laws in force.
CONTACT LENSES
According to the different laws in force in the province or country of origin of the order, the following conditions could apply (...):
Steps to follow: