If you are not satisfied with your lenses, it is possible to replace them within the prescribed period with an equivalent different product. If the final product is more expensive, the difference will be charged to you.
Available only on these products:
REMARK: The warranties exclude accidental breakage and breakage resulting from non-compliance with the product maintenance advice. Deep scratches that can be felt by passing a fingernail over the lens are therefore excluded.
Progressive lenses
90-day adaptation period
Regular priced frames
Two (2) years warranty against defects in workmanship after the date of purchase.
Lenses with BASIC treatments
One (1) year, one (1) time warranty against defects in workmanship after the date of purchase.
CHOUCHOU deals
One (1) year, one (1) time limited warranty after the date of purchase, against defects in workmanship of the frame and lenses. Labour charges (service, fitting and grinding) will apply if the frame is not repairable and a change of frame is necessary ($50 charge for single vision and $80 charge for visible and progressive lenses).
JUNIOR PLAN
Lenses under warranty for one (1) year after the date of purchase against accidents, breakage or scratches. Selected lenses only. Valid only once.
ATELIER78 PLAN
One (1) year warranty against defects in workmanship after the date of purchase. Valid only once.