DISPENSING OPTICIAN

Trois-Rivières

With a history that stretches back 40 years, Doyle today has 23 clinics located in the Greater Montreal and Quebec City regions, staffed by more than 55 optometrists, who are assisted by an experienced team of more than 70 dispensing opticians. A proud Quebec company that is 100% owned by eye care professionals, Doyle and its team of over 275 employees are committed to providing personalized eye care and high-quality products.

Why work at DOYLE OPTOMETRISTS AND OPTICIANS?

• Wide range of employee benefits: group insurance, RRSP and sick leave
• Competitive salary and benefit sharing program
• Modern and innovative work environment: our clinics are well equipped, renovated and inviting
• Several social activities during the year: we organize the best Christmas parties and several after-work events
• Purchase program for employees and family members
• Socially engaged company: we contribute to the Fondation Charles-Bruneau and Breakfast Club of Canada, among others
• Rapidly growing organization: we continue to expand in the Montreal region and more recently Quebec city
• Good work-life balance: our stores are closed on Sunday!
• For those with creative flair, the opportunity to join the Design Committee of our in-house Atelier78 Collection or the Purchasing Committee
• Most of our offices are equipped with more than one exam room and a lab, allowing you to develop a varied and complete practice
• Access to the best products in the industry thanks to the group’s buying power as well as local products available for in-store purchase. In other words, the best of both worlds!

A typical day

Dispensing opticians are front-line staff who are ready to make recommendations to customers based on their optical needs. The optician works with the prescription prepared by the optometrist and takes the necessary measurements for the manufacturing of glasses. They are also able to perform certain technical procedures for contact lenses such as measuring and fitting. The dispensing optician works closely with optometrists and floor staff to provide customers with a complete and professional service. Lastly, the optician uses their technical skills to perform lens edging, repairs (minor) and adjustments.

RESPONSIBILITIES:

• Treat customers in a courteous and professional manner
• Assist customers during their visit in the store/clinic
• Evaluate and identify the customer’s needs with regards to their choice of frames and ophthalmic lenses based on their prescription
• Determine the specifications of the glasses or contact lenses according to the prescription prepared by a professional or by analyzing the customer’s glasses or contact lenses and by measuring eye curvature, pupillary distance and facial width using optical instruments
• Inform customers about the different options, products and available promotions to facilitate their decision-making process
• Perform lens edging in-store in compliance with ISO standards and verify quality of edging prior to delivery
• Perform minor and major repairs on glasses
• Analyze problem cases.
• Bill customers in accordance with the company’s policies and procedures
• Work in close collaboration with the floor team in order to ensure consistent customer service