Wise or adventurous, Naoned glasses are available in select boutiques across the globe, including Doyle. They are the result of the work of Jean-Philippe Douis, optician and founder of Naoned, which means Nantes in Breton. The Nantes-based brand has distinguished itself by offering glasses designed for small faces and strong prescriptions.
Using an ecological approach, Naoned gambled that they could manufacture their glasses locally, with the know-how of the greatest French eyewear manufacturers. Naoned frames, which come in multiple colours, are also made with cellulose acetate from wood or cotton. This material is both resistant, durable and visually pleasing. As for the metal glasses that are found in all collections, they are made of traditional alloys and treated with a hypoallergenic varnish.
If you are not satisfied with your lenses, it is possible to replace them within the prescribed period with an equivalent different product. If the final product is more expensive, the difference will be charged to you.
Available only on these products:
REMARK: The warranties exclude accidental breakage and breakage resulting from non-compliance with the product maintenance advice. Deep scratches that can be felt by passing a fingernail over the lens are therefore excluded.
Progressive lenses
90-day adaptation period
Regular priced frames
One (1) year warranty against defects in workmanship after the date of purchase.
Lenses with BASIC treatments
Two (2) years, one (1) time warranty against defects in workmanship after the date of purchase.
CHOUCHOU deals
One (1) year, one (1) time limited warranty after the date of purchase, against defects in workmanship of the frame and lenses. Labour charges (service, fitting and grinding) will apply if the frame is not repairable and a change of frame is necessary ($50 charge for single vision and $80 charge for visible and progressive lenses).
JUNIOR PLAN
Lenses under warranty for one (1) year after the date of purchase against accidents, breakage or scratches. Selected lenses only. Valid only once.
ATELIER78 PLAN
One (1) year warranty against defects in workmanship after the date of purchase. Valid only once.
At DOYLE optométristes & opticiens, we understand the importance of the privacy of your personal information. We have established policies and procedures to ensure that the personal information you provide us, in our online or in-store exchanges, are kept with the utmost care.
By creating an account in the MY FILE section, you accept that doyle.ca collects and saves the data provided. This data may be used to update your optometric file in the store or to customize your online purchases at doyle.ca or at one of our DOYLE optométristes & opticiens stores. By using our site, you undertake to provide true, up-to-date and complete personal information. Otherwise, we may suspend or close your account.
PRIVACY PROTECTION
In no case will we sell, lease or publish your personal information. We retain it to facilitate your online orders or to give you the benefit of promotional offers that meet your needs. Your data is strictly confidential. You may unsubscribe from our mailing lists at any time.
GENERAL CONDITIONS
Benefit from all the freedom of the Web and all the attention of a true professional. Since eye health is a priority, our online shopping policies respect the regulatory requirements to offer you products in full compliance. By shopping at doyle.ca, you have the certainty that all our products are authentic and sold by professional opticians and optometrists. Our Web customers benefit from the same privileges as in-store customers. They can also visit the store for adjustment or repair of products purchased online.
This site is administered by Gestion Luc Doyle inc. (GLD), a company incorporated under the laws of the Province of Québec, with the goal of offering an online shopping experience and after sale service 24 hours a day, 7 days a week. These general conditions are applicable to all transactions between you and GLD. If you refuse these general conditions, GLD may not complete your request in any case. The general conditions may be changed without notice (…), so we invite you to consult this page regularly.
CONDITIONS REGARDING THE SALE OF PRESCRIPTION PRODUCTS
FRAMES AND SUNGLASSES
Since they have no direct serious impact on eye health, online sales of frames and sunglasses do not require any approval by one of our professionals.
OPHTHALMIC LENSES
The doyle.ca site sells certain types of ophthalmic lenses directly online, when the parameters allow. It is up to one of our professionals (…) to evaluate whether the order and the customer’s file are complete enough to approve the transaction, in compliance with the laws in force.
CONTACT LENSES
According to the different laws in force in the province or country of origin of the order, the following conditions could apply (...):
Order processing and shipping times
Please allow two to five business days to process your order before shipping.
Custom orders for more complex prescriptions (toric or multifocal lenses) may require more time, as we must order them directly from the manufacturer.
Delivery and order tracking
All our packages are delivered by BoxKnight or Canada Post, depending on your location. Once your package has been shipped, you will receive a tracking number by email.
Restrictions and data entry errors
The products on our website can only be shipped to Canada.
It is the customer's responsibility to provide the correct shipping address. In case of error, our team will contact you. Please note that you may be billed for extra shipping costs.
A few things to consider...
The delivery date may vary depending on the shipping policies of the delivery company, the delivery location, the delivery method you choose and the items you ordered.
Business days are Monday through Friday, excluding holidays. Please note that we do not ship on Saturdays and Sundays.
Steps to follow: